Evaluation for Telecentre

Comment

Comment by SYEDA FATEMA KHATUN on December 9, 2009 at 3:11am

What are the major feedbacks of the telecentre operators?What happens if they do not correct the mistakes?

Comment by Fatema Begum Labony on December 8, 2009 at 10:43pm

Dear All, Thanks for your valuable comments. I believe that an effective feedback mechanism is also important for effective M&E activities. In D.Net we do M&E activities regularly and share our findings and feedback with telecentre operators through email, letter, workshop, face to face meeting and over the phone. We found that quick feedback and continues followup mechanism to help them for implementing those feedback helps a telecentre to improve their achievement level. We have created a blog website in local language so that we can cover all our colleagues of grass root telecentres at a time. By reading our feedback in the blog website members can learn from their mistakes as well as from others.

Comment by Jimmy L. Calata on November 27, 2009 at 9:23pm

The output of M&E serves as one among the good inputs to the process of decision-making leading not only to sustainability but also to effectiveness and up-scaling, i.e., expansion in depth and/or breadth.

Comment by Muralikrishna on November 27, 2009 at 5:38am

The Evaluation is really good theme for who are awaiting be come a expert as a telecentre operter . and helps to sustainability. Evaluation put right track to atchive as a telecentre’s

Comment by Jannat on November 25, 2009 at 8:24pm

The award system may be introduced as a pilot at the local level initially.Upon the experience of the pilot appropriate decisions may be taken for extending or terminating the program.It is also a case of evaluation or experimentation.

Comment by Niranjan Meegammana on November 25, 2009 at 7:55pm

Of course Jimmy,
We used a ranking system for Telecenters, which was like an awards system of credit for their work. Your idea of Awards could be included in TC 2.0, but it's a massive process to go local, national, regional and global level. It's big but TC 2.0 is all about bigger picture.

Niranjan Meegammana
Shilpa Sayura
http://www.shilpasayura.org

Comment by Jimmy L. Calata on November 25, 2009 at 7:37pm

I totally agree with all the comments posted here. And I would say that a sustained and regular telecentre monitoring and evaluation (M&E) system indeed contributes much to the sustainability and effectiveness of our telecentres and telecentre knowledge workers.

Parallel to telecentre M&E, I suggest, is the implementation of an awards/recognition program that will bring about more sustained enthusiasm among our telecentre knowledge workers, and heightened global awareness on our telecentre movement.

The output of the telecentre M&E program could also serve as an input or confirmatory data to the awards/recognition program.

Local-level, Regional-level and Global-level Awards/Recognition Program for Telecentres and Telecentre Knowledge Workers

http://telecentrecommunity.ning.com/forum/topics/international-awards-program

Comment by Niranjan Meegammana on November 25, 2009 at 1:58pm

The purpose of M & E is to determine whether a telecenter reach certiain level of sustainability, if so to understand what made them to be sustainable, what can be learned from them to be replicated in other telecenters.

Similarly if not so, we can learn why they are not becoming sustaianable, and how can we help to make them sustainable ? Therefore evaluation of need to be parallel with capacity building. So that we can create collaborative actions to improve them.

We developed a method and used it to M & E of 60 Telecenters of Uva Province, Sri Lanka which finally helped improving of the Telecenter Network.

Niranjan Meegammana
Shilpa Sayura
http://www.shilpasayura.org

Comment by RUMI MALLICK on November 18, 2009 at 7:16am

There is definitely a consensus that evaluation is critical to measure the effectiveness of interventions, in this case telecentres (it has been reiterated). Also, there are several cases of telecentre evaluations that have been carried out by either the organisations managing telecentres/ telecentre networks, or by researchers. Many of these are available to us. However, it would be interesting to see how have networks have responded to the evaluation results, if they have been able to incorporate the suggestions/recommendations of these evaluations, have they taken necessary steps, post evaluation, that have improved their processes and practices resulting in more 'successful' telecentres? It would be very useful if members can share such case studies- a step ahead on this is definitely more useful.

Comment by MD. RAYHANUL ISLAM RATAN on June 4, 2009 at 1:22am

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