The Help Desk

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Comment by Francis Mwathi on September 29, 2009 at 1:57am

Hello Friends

I am very interested in the Microsoft Telecenter Owners and Operators Toolkit. It looks like a great resource. Unfortunately the links all seem to go to the pdfs that describe the toolkit, but none are the toolkit itself. This toolkit should be the equivalent of a CD-ROM of the resources that are described in the various pdfs.

If there is a way to get the actual contents of the CD-ROM that I am missing, could you please let me know?
Thanks very much, Heidi Neff (heidihneff@gmail.com)

Comment by Balaram Shrestha on August 16, 2009 at 11:06pm

Hi, Thank for invitation, Iam glad to be part of it.

Comment by Francis Mwathi on July 7, 2009 at 3:02am

Discussion Summary:

WIRELESS suppliers that would service Nepal Posted by Bhakta Raj Ranjit on June 25, 2009 at 12:44am in Knowledge-sharing: Tools & Practices


Synergy Nepal (SN)l, NGO committed to the promotion and establishment of telecenters in rural areas of Nepal, has already established 12 telecenters and will establish 13 telecenters within a couple of months with the support of different INGOs. SN is developing an innovative and sustainable project with high outreach in rural areas. Nepal is well-known for the Mt. Everest, the highest peak in the world, with 2/3 of her land covered by stiff, high hills and mountains. The reliable connectivity of internet with moderate operating costs for poor Nepali are challenging. I have got information on satellite to date. Accordingly, SATELLITE IS EXPENSIVE IN TERMS OF DEVICE AND OPERATING COST. My request to all friends, please provide me information on : wireless supplier that would service Nepal.

I am also requesting for VOLUNTEERS for 13 telecentres who are experience in ICT (wireless, satellite, distance teaching), Project Management and grants proposal writing in rural areas of Nepal.

Replies:
Reply by Alan Foo

Good work.

Want contents to learn English (ESL or EFL) ?

Check us out at www.paperlesshomework.com

Maybe we can help. No need broadband. Any slow dial up will do.

Regards

Reply by Francis Mwathi

Can you try checking out these sites.

http://www.ts2.pl/en/Satellite-Internet/Nepal

http://www.ntc.net.np/

From Bhakta

Thanks for your generous information on satellite based internet technology. I highly appreciate for your efforts and give guidance for the sake of marginalized people. It is true that TS2 Satellite Internet services are being used in Nepal.



I have received some information from friends that this technology is very useful in rural areas of high hills and mountains like of Nepal.



Here are two other comments from my friends: 1) It’s operating cost is extremely expensive for rural poor people. Nepali Rupees (Rs). 20 per minute for a local phone call ( exchange rate US $ 1= Rs. 75). Whereas other local phone services are Rs. 2 per minute.



2) secondly, it hardware-telephone sets are also not cheap.

3) Thirdly, repair and maintenance: I am waiting on this information.



Therefore, considering the above comments, I would highly appreciate you if you could provide me more information on companies and technology which are affordable and reliable technology.

From Francis,

I have found a list of internet service providers in Nepal and you may go through them and find out their range of pricing.

http://nepalvisitors.com/business-directory/Internet-Provider/

Comment by Mtaki Mauluto Mtaki on June 25, 2009 at 10:49am

Thank you for invitation. I realy appreciate to have a chance on this platform.

Comment by Grace wagithi Irungu on June 19, 2009 at 12:21pm

Hi,thanks for the invite,I bet it will be a great forum for enlightening the community on telecenter management among others as we all share and learn.

Comment by Lucious O. Phiri on June 18, 2009 at 6:49pm

hie all,
evaluating management of telecentre is a challenge -how do you look at the best model of evaluating performance of management.

Comment by Francis Mwathi on June 18, 2009 at 1:29pm

Welcome new members. This is the section within this website where ou can questions or provide responses to telecentre management, content & service development, training, technical, fundraising or evaluation issues.

Once again you are welcomed.

Comment by Ezekiel Nyangweso on June 17, 2009 at 6:13am

Iz how Francis, thanks for the invite.

Comment by Mathias Walwana on June 17, 2009 at 2:11am

Oh! my dear Francis, thanks very much for inviting me to the Group. Am happy to be part of this community.
cheers

Comment by Sylvia Tereka on June 16, 2009 at 10:22am

I look forward to the help desk!

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