This is going to be a space where we collect all the great tools that community members create for telecentres.
- Telecentre Owners and Operators Toolkit — The 'Telecentre Owners and Operators Toolkit', developed by Microsoft is a resource for telecentre owners and operators. It offers business tools, training resources, marketing materials and a step-by-step guide to use toolkit materials. Business tools include solutions such as, Computer Usage Tracking sheet, Inventory Spreadsheet, Windows SteadyState (that let you clean the system with every re-start) and a video on scaling the telecentres for development. Training resources include information on: 'Microsoft Digital Literacy' course materials, Microsoft Digital Literacy Certificate of Completion and Microsoft Office and Windows Basic Training Information. Some additional resources that the operators may find useful are: online computer courses, learn computer skills, contact family and friends, search for helpful information, government services, search the Internet. Marketing materials help to promote your computer services by preparing flyers, monitor signs and quick reference cards. All these come along with telecentre owner material customization guide, which the owners can use to customize different resources.
- NGO Connection — The NGO Connection, part of Microsoft's Unlimited Potential initiative, is an online resource to help nonprofits more efficiently use technology to achieve their goals. The Connection aims to be a one-stop shop for technology resources, knowledge sharing, community building. It provides real-life examples and makes it easy for nonprofits to access Microsoft resources and offerings.
- Microsoft Digital Literacy — Microsoft Digital Literacy Curriculum has been developed to teach and assess basic computer concepts and skills so that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities.
- Shared Access Toolkit — This toolkit from Microsoft's Unlimited Potential initiative help a country develop a locally appropriate Shared Access model based on economic, technology and partnership needs. The toolkit has two parts. The first provides government leaders with information on the commitment and vision of Microsoft, on its experience working with the governments around the World, and on BOP solutions and programs. The second part includes implementation guidelines for government officials assigned to deliver relevant government services through a Shared Access model.
- Telecentre-in-a-Box — Bangladesh Telecentre Network's (BTN) partner Bangladesh Open Source Network (BdOSN) has released 'telecentre-in-a-box' software package for telecentres. BdOSN lunched the primary version of software package at the National Telecetren Colloquium '08 organized by BTN on the 7th November, 2008. This is the first initiative of BTN-BdOSN collaboration. The package has different operating and publishing software, which can be installed on single installation.
- Telecentre Reference Desk User Manual — Bangladesh Telecentre Network (BTN) has published "Reference Desk User Manual" for the grassroots telecentres across the country. The desk provides real time help online and offline to the users. This guide will describe the process to access the desk easily.

- The company has a ground breaking solution to computer challenges that telecentres face. Its simple to deploy, compatible with standard software, highly efficient – consuming 95% less electricity than a typical PC and significantly easier to manage and cheap (starting at around $70 per seat).
Ncomputing solution is based on the fact that today’s PCs are so powerful that the vast majority of applications only use a small fraction of the computer’s capacity - because PCs are also expensive to buy and operate, they are major concern for telecentre sustainability - which makes it a practical help to telecentres. NComputing’s virtualisation software and hardware tap this unused capacity so that it can be simultaneously shared by multiple users. It turns one unit into a multi-user system of up to thirteen. Each terminal gets NComputing “access device” that connects the keyboard, mouse and monitor back to the PC, displaying their own desktop session, just as if they had their own computer.
Over 1 million sets have been deployed in schools, telecentres, offices and small businesses over the last 2 years, with more than 50% in developing nations. NComputing has dealers in more than 100 countries, there could be one around your town. Check out the map HERE.